Triple P – Positive Parenting Programme

The Triple P – Positive Parenting Program® is one of the world’s most effective parenting programs. It is one of the few based on evidence from ongoing scientific research. Triple P is now used in over 35 countries.

Triple P works by giving parents the skills to build strong family relationships, manage misbehaviour, and prevent problems happening in the first place. But it doesn’t tell people how to parent. Rather, it gives them simple and practical strategies they can adapt to suit their own values, beliefs and needs.

At ACROSS Triple P is for parents of 2.5 year olds to 9 year olds.

There are two ways of booking into the ACROSS Triple P sessions.

5

You can request a Triple P Practitioner to phone you so you can discuss what you would like to work on

5

You can book in below for one of our most popular 2 hour sessions that run on Tuesdays and Thursdays (two sessions during the day and one on Thursday evening)

Our most popular sessions are:

N

Preventing and dealing with Disobedience (Getting our children listening to instructions and following them straight away)

N

Managing fighting and aggression (Teaching our children to be kind and get along with others)

N

Developing good bedtime routines (Teaching children to fall asleep in their own bed and stay in their own bed all night)

Session times are:

}

Tuesday mornings 9.30 – 11.30am

}

Tuesday afternoons 12.30 – 2.30pm

}

Thursday mornings 9.30 – 11.30am

}

Thursday afternoons 12.30 – 2.30pm

}

Thursday evening 7pm – 9.15pm

N
Information shall be available to clients about how to make a complaint; complaints will usually be in writing and acknowledged in the same way as soon as possible after they have been received.

A complaints register shall be held recording the date the complaint was made, complainants’ name, date acknowledged, date resolved and the date the complainant is advised of the outcome.

The Chairperson will be notified of complaints received. Complaints which are likely to give rise to an insurance claim will be notified to ACROSS’ insurer.

N
An employee about whom a complaint is made will be given the opportunity to provide their account of the matters giving rise to the complaint. When a complaint is made in relation to the Director, that complaint should be addressed to the Chairperson of the Board.
N
If the complaint is unable to be resolved, an independent mediator may be asked to review the complaint and hear the views of the parties. The complainant is able to have a support person with them and will be advised of the outcome in writing within two weeks of the meeting.
N
If the complaint is not resolved at this point the Board may review the complaint and make a final decision and recommend any direct action to take and advise the complainant within two weeks of its meeting.

ACROSS is working with Families and Communities to offer care and support services